Limits

Lorito applies limits to keep the platform fast and fair for everyone. They exist so that normal usage is never affected — most people won't come close to them.

Knowledge source limits

The number of sources you can add is limited, and counted separately by source type — websites, PDFs, and text or markdown each have their own allowance. They're counted separately because they differ in cost and effort to index, so a website doesn't use up your room for PDFs and vice versa.

There are also limits on how much a single source can cover — for example, how many items are indexed from one website. When a source has more content than your plan covers, Lorito indexes up to the limit and quietly notes the rest, rather than failing.

Knowledge capacity

Beyond per-source limits, there's a ceiling on how much knowledge you can store overall. This applies both:

• Per project — the total content held in one project's knowledge base, and
• Across your organisation — the combined content of all your projects.

You see this as a fill bar in the Knowledge area — a simple "how full am I" indicator rather than a raw number. Lorito gives you a gentle heads-up as you approach the ceiling, so you can add a higher plan or remove unused sources before it bites.

There's also a rolling allowance on how much content you can index over time, which resets on your billing cycle.

Per-agent integrations and skills

To keep your agent focused and responsive, there are limits on how many tools an agent can have enabled at once — across skills, webhooks, and connected integrations. A project's overall library can be larger; the limit applies to what's switched on for a specific agent.

These limits exist for quality as much as cost: an agent with too many tools enabled can lose track of which one to use, so a tighter set generally produces better answers.

Channel and branding entitlements

Some capabilities aren't about quantity but about whether your plan includes them at all. These include:

• Custom domains for your chat and embed snippets.
• Organisation branding — white-labelling your dashboard and chat surfaces.
• Chat-surface branding — applying your own theme and logo to a project's public chat.

When a capability isn't on your current plan, Lorito shows an upgrade prompt where you'd use it. See Plans & entitlements for the full picture.

Projects

The number of projects you can run at once is also limited by your plan. Deleting a project frees up a slot, so you can create another in its place.

Related

• Plans & entitlements — how your plan sets features and limits
• Credits — the separate allowance that meters your agent's usage
• Troubleshooting — what to do when something doesn't behave as expected