Credits
How Lorito meters your agent's usage with credits, what consumes them, and how to keep an eye on your balance.
Lorito uses credits to measure how much your agent works on your behalf. Instead of asking you to think about tokens or model pricing, everything your agent does is expressed in one simple unit you can track.
How credits work
Your plan includes a credit allowance. As your agent answers questions, it draws from that allowance. The more work a reply takes, the more credits it uses — so a quick answer costs less than a long, involved exchange that pulls in a lot of your content or calls an integration.
Your allowance renews on your billing cycle, so each cycle you start fresh with your plan's allowance.
You don't need to do any maths. Credits are designed so that one number reflects how much your agent has done, regardless of which model or features were involved.
What uses credits
Credits are consumed by the things your agent does that involve the AI answering or analysing:
- Conversations — every reply your agent generates draws from your allowance, scaling with how much work the reply takes.
- Conversation analysis — when Lorito reviews conversations or produces a report for you, that work also uses credits, because it's powered by the AI and delivers something back to you.
Setup work doesn't cost credits. Indexing your sources — reading your website, PDFs, and text and making them searchable — is part of getting set up and is not charged against your allowance.
Monitoring your usage
You can keep an eye on your credit balance and usage in the Billing area of your dashboard. This is the place to check how much of your allowance you've used in the current cycle and whether you're on track.
If you expect to need more than your plan provides, you can move to a higher plan from the same place — see Plans & entitlements. A higher plan comes with a larger allowance.
If your balance runs out before your cycle renews, your agent pauses answering until the allowance renews or you move to a plan with a larger allowance. Everything you've set up stays in place.
Related
- Plans & entitlements — how plans set your allowance and features
- Credits & usage — how credits relate to your conversations
- Limits — resource limits that sit alongside your credit allowance